#198: How To Create Memorable Client Experiences

biblical business principles personal brand Aug 08, 2023


Are you stuck trying to find ways to make your content or events memorable for your audience? 

If so, you will love to this episode. In today's video, we'll explore the art of crafting unforgettable events that leave a lasting impression. Not only does Phil shares with us some of the insights and lessons learned from his experiences which he has written in his upcoming book: Unforgettable: The Art and Science of Creating Memorable Experiences, we also look at the science of creating memories and the key components which are needed to make those memorable moments stay with you even after the event. Join us as we unlock the secrets to making your events extraordinary and leave your guests inspired for years to come! 🌟🎥

Not only is the episode applicable to planning events, workshops, conferences, etc, but also will inspire you to go that extra mile for the post purchase customer service. Our audience's journey doesn't end once they purchase from us, so how can we ensure that they remember what they have learned from us? 

Today's guest, Phil Mershon is the director of experience for Social Media Examiner. He's been designing the Social Media Marketing World experience for over a decade, Drawing from over 25 years in creating customized events, Phil loves to create memorable moments and transformational experiences. In addition, Phil is a jazz saxophonist, a pickleball enthusiast, and the author of Unforgettable: The Art and Science of Creating Memorable Experiences.

This episode is jam-packed full of great ideas, so let's get to it! 


Here you can watch the highlight :)

Learn How to Create Those Powerful and Unforgettable Moments

  • [04:06] - Question #1: What prompted him to write this book
  • [07:33] - Question #2: How does the analogy of baking bread fit into mastering a new skill in 10,000 hours?
  • [13:14] - Question #3: What advice does he give to less experienced event planners?
  • [19:09] - Question #4: How can we create those memorable and powerful moments?
  • [27:34] - Question #5: How did he not only get volunteers, but have them happily serve during the event?
  • [31:38] - Question #6: How can we create those memorable and powerful moments in virtual events?


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Links mentioned in this episode:

>> SheInherited Founder Academy

>> Phil's Website

>> Phil's Book: Unforgettable: The Art and Science of Creating Memorable Experiences

>> Kelly's 4D Breakthrough Devotional

>> Kelly's Youtube Channel

>> Power of One Framework Masterclass